Last update: October 2023
Cloudcade's games and related services are accessible via the iTunes App Store and Google Play for both iPhone and Android users. Our mission at Cloudcade is to provide an exceptional gaming experience for players worldwide, featuring top-notch graphics, gameplay, personalized experiences, and hosted game forums to build an immersive game community.
We collect various types of information, including:
We collect the following personal data:
We collect online and mobile device identifiers, including:
Note that we do not collect the mobile device identifier IDFA if you have limited Ad Tracking or GAID if you've opted out of Ads Personalization on your device.
We collect non-personal device information, account details, and gameplay data, including:
We may receive IDFA/GAID information from third-party advertising partners to measure the effectiveness of our ad campaigns.
We collect and process this information for various purposes, including:
We process personal data as described based on lawful bases, including contract fulfillment, legitimate interests, legal obligations, and your consent for marketing purposes.
We use technical and organizational measures to protect the personal data that we hold against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed. The practical reality is, however, no data transmissions over the Internet can be guaranteed to be 100% secure.
Therefore, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk.
If we learn of a data breach that is likely to affect the security of your personal data, we may attempt to notify you electronically via email so that you can take appropriate protective steps and/or by posting a notice via the Services if a data breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
We retain your personal data for a reasonable period of time to fulfill the processing purposes outlined above. As another example, your personal data may be retained to fulfill our legitimate interests such as resolving disputes or enforcing our Terms of Service or other policies, or as necessitated by law or legal considerations, such as for tax, auditing, fraud detection, maintain marketing suppression lists of transactional history. When retention is necessary, we will de-identify such personal data to the extent reasonably possible.
When retention is no longer needed to fulfill the processing purposes, your personal data is deleted from our records.
Depending on your residency, you may have certain rights that you may exercise in relation to your personal data, subject to applicable lawful exemptions. Where the EU General Data Protection Regulation (“GDPR”) applies, your rights consist of:
You may also have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning personal data about you. We encourage you to first reach out to us so we have an opportunity to address your concerns directly before you do so. You may also contact us with your personal data inquiries or for assistance in modifying or updating your personal data and to exercise your rights. Our contact details are provided at the end of this Privacy Notice.
For marketing such as our communications with you about events, forums, games features, promotions, and purchase opportunities, an ‘unsubscribe’ option is provided in the footer of every such communication. In addition, we may be contacted directly to unsubscribe. Our contact details are provided at the end of this Privacy Notice.
The Services are not intended for children under the age of 13, nor are they intended for children residing in the European Economic Area under the age of 16, and we do not knowingly collect any personal data from such children. Children under the age of 13, or 16 residing in the European Economic Area, should not use or attempt to use our Services. In the event we learn that we have, in fact, collected personal data from such a child, we will immediately delete this data.
Our Services may contain links to other sites. We are not responsible for the privacy practices or content of other sites that are not controlled by Cloudcade. For information on how these sites use your personal data, please review their respective policies and contact them directly.
We may update this Privacy Notice from time to time. The “LAST UPDATED” legend at the top of this Privacy Notice indicates when this Privacy Notice was last revised. We will post a notice on our Services if we make any significant material changes. The revised Privacy Notice, when it takes effect, supersedes all previous Privacy Notices.
Inquiries may be made to:
Email: privacy@cloudcade.com
Please put “Privacy Notice” in the subject line of the email and mark postal mail “Attention: Privacy” so that it may be directed to the correct person.